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If you have any questions or suggestions, please
don't hesitate to contact us...we're friendly people!
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When contacting us for support please use our Ticketed Support System as it is the best way to request support as it provides a comprehensive and tracked responce to your query. We also have a comprehensive knowledge base with a quick search feature that answers most questions, so you may not even need to request support at all!
Please provide your
GeoSIM phone number, a contact
name and number and location
as this helps us deal with your issue as quickly as possible. Without
this basic information, we are unable to start looking into your query.
CLICK HERE FOR SUPPORT
Phone: +44 (0)1908 888670
Email: firstname.lastname@example.org (Do not use for support)
Please DO NOT return items without contacting us first.
If you need to return goods you must contact us first. Please email: email@example.com to let us know you need to return and item. We will then be able to provide you with the correct address and issue a return authorisation.
When returning items we need to know when to expect them. Please provide your GeoSIM phone number or order number, a contact name and number and any information relevant to your need to return an item. This helps us deal with your issue as quickly as possible. Without this basic information, we are unable to process the return. We suggest any item returned is sent recorded delivery for your own protection and to guarantee delivery. If we do not receive the item, we are unable to provide any refunds.
Registered offices (not for returns):
Our registered offices are:
230 Upper Fifth Street
Central Milton Keynes
This address is not for returns. If you have an item to return you must follow the process above. Items sent to this address do not reach us and we cannot be responsible for their non delivery.